Medical Disclaimer

ChartScribe is an AI-powered documentation platform designed to assist healthcare professionals with clinical note-taking. It is not a medical device, diagnostic tool, or clinical decision support system.

ChartScribe does not:

• Provide medical advice, diagnosis, or treatment recommendations
• Interpret clinical findings or laboratory results
• Assess patient risk or predict clinical outcomes
• Replace the professional judgment of qualified healthcare providers
• Constitute a patient-doctor relationship between ChartScribe and any patient

ChartScribe uses artificial intelligence (specifically speech recognition and natural language processing) to transcribe audio recordings and structure clinical notes. You must understand that:

• AI-generated notes may contain errors, omissions, or misinterpretations
• The AI may fail to accurately capture medical terminology, drug names, or complex clinical concepts
• Accents, background noise, and overlapping speech can affect transcription accuracy
• The AI does not understand context, nuance, or clinical significance
• You are solely responsible for reviewing, verifying, and correcting all AI-generated content

Never sign, submit, or rely on any AI-generated note without thorough human review.

As a healthcare professional using ChartScribe, you retain full responsibility for:

• The accuracy and completeness of all clinical documentation
• All clinical decisions and patient care outcomes
• Complying with applicable laws, regulations, and professional standards
• Maintaining your professional registration and indemnity insurance
• Following your organisation's clinical governance and information governance policies
• Obtaining valid consent from patients for recording and processing their data

To the fullest extent permitted by applicable law, ChartScribe shall not be liable for:

• Any clinical errors, misdiagnoses, or adverse patient outcomes arising from use of the platform
• Inaccuracies in AI-generated notes that are not detected and corrected by the user
• Any decision made or action taken (or not taken) in reliance on the platform
• Indirect, consequential, special, or punitive damages
• Loss of data resulting from user error, device failure, or failure to sync
• Service interruptions, downtime, or technical failures

ChartScribe's total liability shall not exceed the amount paid by you for the 12 months preceding the event giving rise to liability.

ChartScribe is not designed for use in medical emergencies. In an emergency:

• Do not rely on ChartScribe for time-critical decision-making
• Follow your organisation's emergency protocols and clinical guidelines
• ChartScribe's note generation may take 60-90 seconds — this is not suitable for emergency documentation where immediate action is required
• Call emergency services (999 in the UK) when appropriate

ChartScribe is registered with the MHRA as a Class I medical device (documentation aid). It is not CE-marked as a diagnostic or therapeutic device. Users must comply with:

• The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
• Data Protection Act 2018 and UK GDPR
• Relevant professional body guidance (GMC, NMC, GPhC, HCPC, etc.)
• Local clinical governance and information governance frameworks
• CQC fundamental standards where applicable

We may update this disclaimer as our service evolves. Material changes will be notified through the platform and by email.

For questions about this disclaimer: legal@chartscribe.io